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Showing 1 - 2 of 2 Results
1.
Making Customer Satisfaction Happen A Strategy for Delighting Customers
Making Customer Satisfaction Happen A Strategy for Delighting Customers by McNealy, Roderick M. ISBN: 9780412589201 List Price: $87.95
$62.35 (Save 29%)
2.
Making Quality Happen A Step-By-Step Guide to Winning the Quality Revolution
Making Quality Happen A Step-By-Step Guide to Winning the Quality Revolution by McNealy, Roderick M. ISBN: 9780412553103 List Price: $84.95
$52.33 (Save 38%)